It’s a step by step process of automating facets of your customer journey while adding value to your customers. For instance, replacing manual signup forms with digital forms and electronic signatures which not only helps ensure accuracy of data collected, but also reduces time required for the sales team to complete the sign-up process and reduces back office costs of manual data entry.
- Business Process review
- Digital roadmap / strategy
- Identifying key initiatives based on business value, time and investment.